Terms and Conditions

All users of the reviewspeeper.com review service ("Review Collection Service"), regardless of whether they are individuals, businesses, or organisations ("Customers"), are bound by this agreement ("Agreement"). This includes, but is not limited to, customers who use reviewspeeper.com for trial purposes.


As stated below, our terms of service govern your use of our products and services, including your ability to post reviews on the Reviewspeeper.com website (hereinafter referred to as "the website"). We, us, and we all refer to REVIEWSpeeper.com in these 'terms'. You are not allowed to use the website or the services if you refuse to accept the terms. By using the website and/or services, you acknowledge that you have read and agree to the terms stated here.


To use all of the website's features, you must first register as a user. When registering, you are required to select a password that you will use when logging into the website. No one else should have access to your password, so don't tell anyone else. Any time without notice, we reserve the right to remove your account. We grant you the right to view our content, but not the right to distribute or commercially exploit it.


For this reason, we don't allow any direct competitors, including but not limited to the likes of Trustpilot and Yotpo as well as their employees and/or agents to have access to our dashboard. It is therefore illegal and unauthorised for competitors to gain access to the system.


To the fullest extent permitted by law, you agree that all material, information, reviews, comments, and any other form of communication (hereafter all referred to as 'contributions') received from registered users via the website is non-confidential and will not entitle the reviewer to royalties or any other form of compensation. For the duration of the copyright term, you grant REVIEWSpeeper.com an exclusive, royalty-free licence to use the content in all media for any purpose anywhere in the world, publish it, edit it, display it, exploit it, and waive any moral rights you may have in connection with it.


When using any Third-Party Platform, we recommend that you read and adhere to the terms of use and privacy policies of the linked sites and content that you access. No responsibility can be accepted by us for any Third-Party Platform's views expressed or offered.


It's important to understand that REVIEWS.peeper.com, as the data processors, are the ones who receive invitations from the company (Client) asking their customers/users to leave a review of their experience with the company on those sites (and vice versa). Reviewers have agreed to our User Privacy Policy when they write a review, so once that review is published, Reviewspeeper.com become the data controller.


If you wish to cancel your REVIEWSpeeper.com subscription at any time, you must give 30 days written notice of cancellation. As long as we don't receive written confirmation from you, we'll keep billing you for the ongoing service. You can send an email to us. Once the account has been activated, billing will begin.


Your membership and access licence are based on the calendar month in which you have been a member. In other words, the following is true. Please note that if any notice period is specified in these terms and conditions, it will be counted from the date of receipt.


User Content, including, but not limited to, claims of defamation, offensiveness, or other harm, shall not be brought by the Client against REVIEWSpeeper.com For any loss or damage incurred by REVIEWSpeeper.com as a result of any such claim, the Client shall indemnify and hold REVIEWSpeeper.com harmless. This indemnification obligation applies whether the claim comes from the Client, any of Client's affiliated entities, or any of its or their officers and directors; employees; contractors; agents; shareholders; and other associated third parties.


In the event of death or personal injury caused by the negligence or fraud of one of the parties, the other party will not be liable for any loss that is not permitted to be excluded or limited by English law.

There will be no liability for any losses or damages resulting from any loss of profits or revenues, loss of business opportunity, loss of goodwill and reputation or loss of data.


Logging into a reviewspeeper.com account necessitates the use of a username and password. Keep your username and password private and don't share it with anyone. Due to the sensitive nature of your distribution lists, passwords are encrypted, and we cannot access them. We're also unable to resend lost or forgotten passwords. The only thing we'll do is re-enter their passwords.


In accordance with our Privacy Policy, as updated from time to time, we may use account registration information and other personal information collected by Registered Users in connection with their use of our services. Neither REVIEWSpeeeper.com nor the reviewers' content is responsible or liable for the behavior of Registered Users on or use of the REVIEWSpeeper.com service ("User Content"). Neither REVIEWSpeeper.com nor its subsidiaries, affiliates, or any of their officers, directors, employees, contractors, or shareholders have any control over, nor can they monitor, the User Content; neither does REVIEWSpeeper.com endorse any User Content.


REVIEWSpeeper.com has been granted non-exclusive use rights to all materials, information, notifications, reviews, photos, and other types of user-generated content (UGC) posted on the website by reviewers. The reviewer has no claim to any kind of compensation for their work, including but not limited to, royalties. To our clients at REVIEWSpeeper.com, we have complete freedom to use and distribute any content we want without restriction. It is our non-exclusive right to freely use the user-generated content (UGC) created without any time limit or territorial limitations.


That REVIEWSpeeper.com cannot be held responsible for the reviews and comments that appear on the website, you agree to this agreement. Please email support@reviewspeeper.com if you want to remove a review or have a problem with the website.