Review Management

Review collection with a strategy that converts.

Real-time management and response to your customers. Using Flow, you can improve your response rate and automatically request UCG content.

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The Review Timeline

View any review from any provider. In one place.

Google Local, Facebook, Amazon, and Trustpilot reviews can all be viewed and updated at once. When you connect your third-party review providers, we'll notify you whenever a new review is posted, so you can respond quickly and effectively.

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Despite being around since 2014, we’re still an unheard-of brand online. We need a good reputation both on the website and across third-party sites. It’s imperative to the business.
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Respond & act

See the full customer experience.

Receive incoming review notifications in real time, putting you in control. Respond quickly and earn the trust of your colleagues. The more you interact with your customers, the more confident they will be in your company's image.

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Put your customer service to the test.

You've received a bad review? When a product is damaged or delivered late, it's very common for it to fall short of the customer's expectations! Ask them to change their review after they've had a positive experience with your company's customer service.

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Power reviews are those that are verified.

Before you send out invitations to your customers, all review requests have been pre- verified. For reviews that have not been requested, there is the option of requesting a manual verification. Google receives only reviews that have been verified.

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Customers can see there are actually verified people that have bought this stuff and say it’s nice. There’s a whole snowball effect which is really exciting.”

Don’t just keep up with reviews. Set the pace.